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Find a financial center »From setting up a checking or savings account to finding the right home loan, Greenheart Finance Bank can help.
And for your investment needs, Greenheart Finance Bank® offers online tools and resources to help you take control of your finances.
Q: Will my User ID and Password Change?
Ans Your UserID will not change. When you log into online banking for the first time after the upgrade, you will use the same UserID that you use today. Your password will change.
Q: Can I still get to my credit card information the same way?
Ans Yes. The way you access your credit card information will not change.
Q: Will the automatic payments or transfers I have set up in my online account stay active?
Ans Yes. Yes, as long as they originate from within the Greenheart Finance Bank Online Banking platform.
Q: What if I need to access my accounts during the scheduled downtime?
Ans You will still have access to your funds through our network of Money Pass ATMs. You can also visit our branches or mail us at support@greeenfieldcoopbk.com during our normal business hours to complete your transactions.
Q: Will the new Online Banking system still have the capability to export to QuickBooks or Excel?
Ans Yes, the same functionality for QuickBooks and Excel exports will be available in the new system.
QuickBooks users will need to go through a deactivation and reactivation process after the upgrade.
Plus, if you are a Mint.com user, you will now have access to that service through Online Banking as well.
Q: Will my Bill Pay account change?
Ans Nope. You will be asked to accept terms and conditions again but you will not need to set up any existing billers or scheduled payments. There will be no access to your Bill Pay account beginning on Thursday, June 15th. All of your scheduled payments will still process during the downtime.
Q: Why does the online banking system need an upgrade?
Ans The upgraded online banking systems will give you more flexibility, along with increase security enhancements. You will have the ability to add additional checking and savings accounts, drag and drop transfers, schedule transfers to and from other financial institutions, pay people via email or text, and Touch ID will be added to our mobile banking app. Plus, so much more!
Giving away your Internet Banking login, card details, PIN and codes from your token device, gives anyone total access to your account. Greenheart Finance Bank will never ask for any of these details via any form of communications
Seeing a phone number or email address you recognize does not mean it is genuine. Always give cold-callers a cold reception
Create strong passwords for your Internet Banking login and card details. Change them often.
Check your bank account statements and card transactions regularly to make sure these only reflect transactions you have made. If you see a transaction you cannot explain, report it to the bank.
Always log-out after using Online Banking.
| 2.22% 48 MONTH CERTIFICATE | 0.30% SAVINGS ACCOUNT |
|---|---|
| 0.35% MONEY MARKET | 0.49% IRA |
Investing in securities involves risks, and there is always the potential of losing money when you invest in securities. You should review any planned financial transactions that may have tax or legal implications with your personal tax or legal advisor.